Refund & Cancellation Policy

1. Summary

• Event passes cannot be cancelled by the buyer and are non-refundable.
• If we cancel an event, you receive a full refund within 7 working days.
• If an event is postponed, your pass stays valid for the new date. No refund is issued.
• Passes are non-transferable.
• MC Club membership cannot be cancelled and is non-refundable, except under the 3-Year Promise.
• Duplicate or failed-but-charged payments are always refunded in full.

2. Event passes

2.1 No cancellation by the buyer

Once a pass is purchased, it cannot be cancelled by the buyer and the amount paid is not refundable, including if you are unable to attend.

2.2 Event cancelled by MC Ventures

If MC Ventures cancels an event, every pass holder receives a full refund of the amount paid to the original payment method within 7 working days of the cancellation announcement. You do not need to apply; the refund is initiated automatically.

2.3 Event postponed or rescheduled

If an event is postponed or moved to a new date, time or venue, your pass remains valid for the rescheduled event. Postponement does not qualify for a refund.

2.4 Transfers

Passes are issued in the buyer’s name and are not transferable. If you have an exceptional situation, you may email us at mcventuresofficial@gmail.com; any request is reviewed at our sole discretion and there is no guarantee it will be accepted.

2.5 Changes to the programme

Speakers, agenda, timings and session formats may change. Such changes do not entitle pass holders to a refund.

3. MC Club membership

MC Club membership cannot be cancelled once activated and the membership fee is not refundable, except as set out in the 3-Year Promise below. Online membership payments are not yet open; this section applies once they are.

4. The 3-Year Promise

“Give us 3 years. If your life doesn’t change, we pay you back in full.” If, after completing 3 years of MC Club membership, you have not started a new business and your existing business has not grown — that is, you are at the same stage as when you joined — you may request a full refund of the membership fee, provided that during those 3 years you:

1. attended MC Ventures sessions and meetups regularly — at least 75% of scheduled sessions, as per our attendance records;
2. actively participated in the community, interacting with members and the MC Ventures team; and
3. followed the action steps and guidance given by the MC Ventures team, as recorded in your member progress records.

How to claim: email mcventuresofficial@gmail.com within 30 days after your 3-year membership anniversary, with your name, registered mobile number, payment ID and a short description of your business stage when you joined and today. We review the claim against our attendance and progress records. Approved refunds are paid to the original payment method (or by bank transfer if that method is no longer available) within 7 working days of approval.

The 3-Year Promise covers the membership fee only. It does not cover event passes, partner products or services, or any amount paid to third parties. Members removed for breach of our Terms or community rules are not eligible.

5. Duplicate or failed payments

If you were charged more than once for the same order, or money was deducted but you did not receive a confirmation, email us with the payment ID. After verification with our payment partner (Razorpay), the extra or failed amount is refunded in full within 7 working days. Failed transactions are often reversed automatically by your bank within the same period.

6. How refunds are paid

All refunds are made to the original payment method (UPI, card, net banking or wallet) through Razorpay. Once we initiate a refund, your bank or card issuer may take a few additional working days to show it in your account.

7. Contact

For any refund question, write to us with your payment ID: